How to Pay for Click2Mail Connect Mailings in Click2Mail

How to Pay for Click2Mail Connect Mailings in Click2Mail

Introduction

Automation processes, such as those facilitated by Click2Mail Connect, require account credits to ensure smooth and uninterrupted operation. This document provides an overview of the payment process for Click2Mail Connect mailings and directs you to additional resources for further information.

Payment Overview

To process Click2Mail Connect mailings successfully, your Click2Mail account must have sufficient credits. The Click2Mail Connect relies on these credits to automate the mailing process, ensuring that your requests are executed efficiently and without delays.

Key Points to Note:

• Click2Mail Connect mailings will not process if there are insufficient credits in your account.

• Failed requests due to low balance will appear in the Failed Requests tab on the Order History page of the Click2Mail Connect interface.

• Once credits are added, you can easily retry failed requests by navigating to the Order History page and clicking Try Again under the Failed Requests tab.

Adding Account Credits

To add credits to your Click2Mail account, log in and follow these steps:

1. Navigate to Account Settings and select Add Funds.

2. Choose your preferred payment method (credit cards are accepted).

3. Complete the transaction to update your account balance.

For further details about payment options, including invoice payment eligibility and setup, please refer to the Payment Options for Click2Mail Services page.

Notes and Best Practices

• Monitor Your Balance: Regularly check your account balance to avoid failed mailings.

• Failed Requests: Resolve failed requests promptly by adding credits and retrying the mailing.

• Support: For payment-related inquiries, contact our accounting office at 703-521-9029 x 4104 or our Customer Support team at 866-665-2787.

Conclusion

Ensuring a sufficient account balance is critical for the seamless processing of Click2Mail Connect mailings. For comprehensive information about payment options and processes, visit the Payment Options for Click2Mail Services page or contact our support team for assistance.