Learn how to manage user credit in the Click2Mail Mailing Online UI.
You can enable or disable auto credit reload from your Credit History page. You 1. Start by logging in to you your Click2Mail account. Then, click Credit History, located in the menu on the left. 2. ...
User credit expires after 180 days. We will always reapply expired user credit to your account upon request. Turnaround times for this: Email support@click2mail.com - within one business day Call 866-...
You are unable to apply user credit as a partial payment. If you would like to use your credit but don't have enough to pay for the entire order, you can purchase the remaining balance in user credit....
If you receive this error message: Not sufficient credit balance. Please buy more credit and try again. Thanks! Your user credit balance is not enough to process your order. You will have to buy addit...
If you purchased user credit and it is not showing up in your credit balance, please contact us at 866-665-2787 or support@click2mail.com. We can locate the transaction and add the credit to your acco...
Email support@click2mail.com to request a refund for user credit....
User credit is purchased and used to pay for Click2Mail jobs. Choosing user credit during checkout eliminates the minimum $2 production charge, so it's great for folks to place orders for one mailpiec...
We will happily restore expired credit to your Click2Mail user credit balance. Please email your request to support@click2mail.com with your username. You can also call us at 866-665-2787 or ask to s...
User credit can be helpful in many ways. If your office has more than one person using the account, the credits are readily available. When you have purchased credit, you are able to send your maili...
Log into your account. If you are already logged into your account, click My Account. Click Credit History, located in the menu on the left. Your credit history will be displayed. If you have any q...