Sometimes print quality does not meet customer expectations. The causes of this are often unique. Please call customer service at 866-665-2787 to discuss any concerns you may have.
The most frequently observed print quality issue is a smear or smudge seen on postcards. The smudge is seen approximately 2.5 inches from the postcards left edge. This smudge is caused by the USPS sorting equipment, and not a printer problem. Click2Mail is not responsible for damage to mail pieces that occurs after they enter the mail stream.