Every Door Direct Mail

Learn more about Click2Mail and Every Door Direct Mail.

• What is Every Door Direct Mail® (EDDM)?

  EDDM® is a simplified direct mail program developed by the USPS for local retailers and other location-based businesses that want to market by mail to households and businesses in a specific neighborh...

• What are the EDDM® file requirements?

  There is no file size limit, although we recommend 5MB or less. The recommended image resolution is 300 dots per inch (dpi).  The minimum image resolution is 150 dpi. The following file types can be u...

• Priority Mail © Tracking: Open and Distribute for EDDM

  While individual EDDM® mailpieces aren't tracked by the IMb barcode, they can be tracked up to the point of receipt by the delivering post office.  This is done by tracking the Priority Mail© label nu...

• How to Find your USPS® Customer Registration ID (CRID)

  The USPS® Customer Registration ID (CRID) is a unique number that identifies a specific business location involved in a mailing.  The CRID is required for EDDM orders.  If you don't have a CRID, you c...

• How do I start planning my EDDM® Retail mailing?

  Any form of marketing requires advanced planning, and EDDM® mailing is no exception.  Think about these things before executing an EDDM® mailing:  Geography - which neighborhoods do you want to target...

• EDDM® Service Levels

  Click2Mail offers three levels of Every Door Direct Mail (EDDM®) service.  You select the service level during the EDDM® order process. Levels and descriptions are listed:  You Prep & Mail Locally - w...

• Does EDDM® Retail require any USPS permits?

  No.  USPS postage permits and the annual fees associated with them are not required to use EDDM® services, but program registration with USPS is required.  Registration is free.  To register and obtai...

• Do it Yourself - We print, you prep

  With the Do it Yourself option, we print your mailpieces and ship them to you, along with complete preparation instructions and printed copies of your USPS documentation; you do the counting and bundl...

• Can I use my existing USPS permit and trust account with EDDM® Retail?

  No. EDDM® Retail does not allow the use of permit trust accounts. If you have additional questions, please contact Click2Mail Customer Support at 866-665-2787 or support@click2mail.com.  Our hours of ...

• What size EDDM® Mailers are you offering?

  Click2Mail is offering EDDM® mailers in the following sizes: 6.25 x 11 8.5 x 11 6.5 x 9 8.5 x 12 If you have any additional questions, please contact Click2Mail Customer Support at 866-665-2787 or sup...